Training
Dental practice management courses
Running a successful practice requires excellent management skills, and that’s where our Dental Practice Management Course comes in.
Overview
Course Benefits
Running a dental practice is challenging – a manager is expected to ensure that the business abides by ever-changing employment rules; that compliance requirements and GDC standards are met; and above all make sure that the entire dental team is happy and efficient.
From my experience as a legal consultant for dental practices, I have found that most practice managers have never undergone any training for the myriad of duties expected of them. I aim to improve this through training courses and study clubs so that problems can be shared and solutions sought.
Improved business skills
Enhanced patient management
Better human resources management
Available services
Training
Our training course is split into 4 modules over 4 weeks. Each module consists of a 3 hour workshop held at the British Dental Association in London followed by lunch.
The modules cover:
1. Staff recruitment and contracts of employment
2. GDC & CQC standards and patient complaints management
3. Appraisals and dispute resolution
4. Redundancy and dismissal
Cost: £995 or £275 per module
Study clubs
Once enrolled on the training course, managers will automatically be invited to the monthly study clubs which aim to be a forum for people to discuss staff and management issues.
They be able to share experience and knowledge in a confidential and supportive environment.
Cost: 1 club free of charge; thereafter £10 per club
Consulting services
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Drafting and reviewing contracts
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HR advice and support
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Compliance: policies and procedures
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The patient pathway, consent, record keeping, patient satisfaction
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Health & safety: risk assessments and safe working
Cost £180 per hour
Meet your trainer
Sunita Jordan
HR Specialist
I trained as a lawyer and started working at the British Dental Association in 2000, first as a legal advisor to dentists and finally as Head of Legal, After having my children, I worked for myself as legal consultant, providing bespoke advice to dentists around the country before investing in and managing a dental practice myself for 5 years. During that time I learned how easy it is to advise people what to do, but much harder to do it yourself!
I feel that training practice managers is so important – it not only empowers them but equips them to deal with the constant barrage of issues that crop up daily in a normal practice.
Download the factsheet
Setting up a squat
Download our Setting Up a Squat factsheet (a print-ready version of this page) for further reference.
Program deliverables
Your setting up a squat program comes with a sequence of solutions that address the key challenges and requirements of setting up a squat.
1. Define vision, ambition & goals
Guides strategy, motivates teams, fosters growth, and ensures long-term success.
2. Practice criteria & specification development
Process that defines what your ideal practice will look like.
3. Setting up a squat roadmap
Strategy and plan of action to acquire and develop a property that will create your ideal practice.
4. Site specification development
Site criteria to identify suitable properties.
5. Financial Forecasting and budgeting
Mitigates risks, ensures financial stability, guides decisions, and facilitates strategic planning.
6. Site search advice & guidance
Advice and guidance in locating suitable properties.
7. Practice design & planning
Turning your practice criteria/specification into reality.
8. Planning application advice & guidance
Navigate the planning minefield with top tips from the experts.
9. Access to preferred suppliers and discounts
Save up to 30% using our preferred ‘tried and tested’ suppliers.
10. Regulatory compliance & dummy CQC inspection
Avoids penalties, ensures patient safety, maintains trust and legal adherence.
11. Staff planning
We’ll help you design a team that shares your vision and facilitates clinical excellence, productivity, performance, growth, and success.
12. Marketing strategy and plan of action
Guides efforts, attracts customers, ensures brand consistency, and fosters growth.
13. Setting up a squat project management
Manage all setting up a squat resources and tasks cost/time effectively for the best outcome.
Download the factsheet
Setting up a squat
Download our Setting Up a Squat factsheet (a print-ready version of this page) for further reference.
5 star rated
Member testimonials
Dr. Ellie Ledger
Principal Dentist/Practice Owner
Arnica Dental Group
Collaborate’s Practice Support Program helped us boost profitability and improve EBITDA prior to successful sale to Bupa Dental Care.
Dr. Nooshin Vasfi
Endodontist
NV Endodontics at Premier Smile
Since I joined as a member, I have progressed in all my plans in refurbishing the practice, in employing new dentists, training staff and training dentists. I improved the foundation of the practice to be able to expand and make the practice a better place.
Dr. Veronica Morris
Principal Dentist / Practice Owner
Smile NW
Collaborate are my right-hand man. I run a small single-handed practice and feel that Collaborate are like a partner – actively helping me with all aspects of running the practice from HR. to monitoring the finances, improving footfall, marketing & recruiting. They are always at the end of the phone and respond quickly.
Dr Christina Diamanti
Practice Principal and Owner
Abbey Road Dental Practice
Ross’s (Practice Pilot) dedication to finding the best solutions for our needs has been a great asset, and his fresh ideas for modernising and growing our practice have been invaluable.
All programs
Practice Support Program
Our 5 Practice Support Programs provide essential support to dentists wherever they are in their practice ownership journey.
Setting up a squat
Collaborate’s ground-breaking Setting up a squat program comprises the knowledge, advice, tools, solutions and support you’ll need to achieve better results faster.
Purchasing a practice
We help you navigate a typically complex, sometimes perilous and always challenging practice purchase process to achieve your best possible outcome.
Growth acceleration
Build your ideal practice faster and more efficiently by accelerating growth, success and opportunity with data-driven, smarter and faster decision making.
Practice transformation
We help you redefine your vision, ambition, and reset goals to fix team issues and remove barriers to growth and success, reverse decline and boost performance.
Preparing to exit
Our experienced dental business specialists provide advice and support to help you navigate an often complex practice sale process for the best possible outcome.